Warranty & Product Registration

At Ubest, we are dedicated to developing innovative, high-quality products designed to stand the test of time, deliver exceptional performance, and make parenting easier. We take pride in the quality of our products and fully support them with our comprehensive warranty. While all our products are crafted to meet the most stringent global safety standards and achieve the highest levels of quality, we acknowledge that manufacturing defects or recalls can occasionally occur.

Our warranty covers products in good condition that exhibit manufacturing or material defects. The Ubest stroller comes with a 1-year warranty, ensuring you have reliable support as you navigate your parenting journey. Additionally, we offer a 6-month warranty for accessories, covering manufacturing or material defects, with exceptions for items such as handlebar covers, wheels, promotional gifts, and sticker sets. Products not covered under the warranty are clearly marked on their respective product detail pages. The warranty period begins from the date of purchase.

In the rare event of a recall, we can only notify you if you’ve registered your product by providing your personal information and product details. To properly register your product, you’ll need to provide information from the traceability label, which is a white tag located on the back of each product (excluding accessories and spare parts). For assistance in finding your product information, please refer to the image below.

Registering your product is essential for ensuring your warranty and allows us to provide you with unmatched customer service. Should you need to make a warranty claim, please do not hesitate to contact the Ubest customer service team. We are here to support you every step of the way.